Guidelines - Access and amendment
Applications received before 1 July 2025
Guidance on dealing with access and amendment applications received before 1 July 2025
Basic guide to the RTI Act changes
An overview of the changes made by the Information Privacy and Other Legislation Amendment Act 2023 (Qld), which commenced on 1 July 2025
Overview of the RTI Act
Guidance on who the RTI Act applies to and what it means for government officers
Proactive disclosure
Guidance on administrative access, proactive disclosure, and publication schemes
Receiving and assessing applications
Guidance on assessing new applications, including whether they are valid and whether the documents applied for are subject to the RTI Act
Ministerial RTI applications and obligations
Guidance on the RTI Act and Ministers, including handling Ministerial applications, Ministerial documents, reporting to Ministers (and senior executives), and dealing with Ministerial applications during a machinery of government change
Amendment Applications
Guidance on assessing, processing, and making a decision on amendment applications
Neither confirm nor deny
Guidance on the neither confirm nor deny provision, including when it should be used, how to apply it, a checklist and a template decision notice
Refusal to deal
Guidance on refusing to deal with an application because it is beyond the agency's resources, all documents are exempt from release, or the applicant has previously applied for the documents
Processing applications
Guidance on timeframes, fees and charges, consultation, transfer, searches, and dealing with different kinds of applications, eg from prisoners or parents, and documents, eg video footage or text messages
Decision making
Guidance on exempt information, the public interest factors, making decisions about specific kinds of documents, eg recruitment, tender, or investigation documents, and decision making generally, including delegations and writing the decision notice
Providing access to documents
Guidance on how to give access to documents, including information about redaction, dealing with electronic information, eg in a database, access by inspection and copyright
Disclosure logs
Explains the disclosure log requirements for agencies and Ministers, including information that must not be published on a disclosure log
Review under the RTI Act
Guidance on the RTI Act's review rights, conducting an internal review, and search issues and referral during external review
Vexatious applicant declarations
Guidance on the vexatious applicant declaration provision, including information about applying to have an applicant declared vexatious
Protections and offences
Guidance on the protections provided by the RTI Act and the actions that may be an offence under the RTI Act
